Call Center Agent (Female)

Company Name: GoldSands Group

Location: Gulshan 1, Dhaka 1212

Office Hours: 10 AM to 7 PM

Company Overview:

Goldsands Group: is a leading hotel development and investment company in Bangladesh, renowned for its commitment to quality and innovation. We specialize in building world-class hotels and suites at prime locations like Cox’s Bazar, the longest beach in the world, and Kuakata, a natural paradise. Our projects offer investors profitable ventures with substantial returns, while contributing to the growth of Bangladesh’s tourism industry. From concept to grand opening, our experts ensure the creation of economically viable and successful hotels, delivering unparalleled value to both investors and guests.

Job Overview:

We are looking for a motivated and customer-focused Female Call Center Agent to join our team. The ideal candidate should be confident, well-spoken, and able to handle customer interactions with patience and professionalism. She will be responsible for maintaining proper communication etiquette, and ensuring a smooth communication experience for all clients.

Job Responsibilities:
  • Professionally handle inbound and outbound calls
  • Assist customers with accurate information regarding products and services
  • Ensure excellent customer experience through effective communication
  • Achieve daily call targets and contribute to team performance
  • Provide correct and clear information to customers
  • Meet daily/weekly call targets and KPIs
  • Follow company guidelines, scripts, and service standards
Qualifications:
  • Minimum HSC/Equivalent.
  • Bachelor’s degree in any discipline will be considered an advantage.
  • Strong communication skills and basic computer literacy are essential.
  • Freshers are encouraged to apply, but prior customer service or call center training/experience will be a plus.
Experience:
  • 1/2 years experienced candidate will get preference. • Freshers with strong fundamentals may also apply.
Competencies We Expect:
Compensation & other benefits
  • Yearly salary review
  • Festival bonuses (as per company policy)
  • Friendly and supportive work environment

Job Summary

Bangladesh

  • Job Type
  • Permanent
  • Deadline
  • 31 Dec 2025
  • Weekly Working Days
  • 6
  • Holidays
  • Friday
  • Vacancies:
  • 5
  • Salary range
  • Negotiable
  • Department
  • Information Technology
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